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21 April 2010
Taxi redesigns Yellow Pages
TORONTO—Taxi has redesigned the logo and branding for Yellow Pages. The project, says Dave Watson, creative director of design, North America, was not an easy task. “The brief the client gave us was very challenging,” he says. “Yellow Pages wanted to move away from the notion of being a print company, into the digital world.”

The new Yellow Pages logo (top) reflects a move into the digital world
The new Yellow Pages logo (top) reflects a move into the digital world


Watson says Taxi created about 50 identities to try and get one that fit Yellow Pages needs while keeping its brand equity intact. “The company wanted a revolutionary design but they also know they have huge brand equity in the name, the colour and the walking fingers,” he says. “As a designer that’s a big challenge when the client is looking for something revolutionary and you can’t change a whole heck of a lot.”

One of the changes in the new logo is a major modification to the walking fingers, a move Watson says gives the logo a much more dynamic feeling. The pebble used in the new design came from a Buddhist book, “A Pebble for your Pocket,” which was discovered by a Taxi employee, says Watson. “The client kept talking about how they wanted everyone in Canada to be connected because of Yellow Pages,” he says. “The book expresses a simple proverb that talks about if you have a pebble in your pocket you’re connected to everything and everyone.”

The font used in the new logo is Franklin Gothic, a switch from Helvetica Neue in the old design. “One of the things we wanted to do was downplay the word Pages,” says Watson. “We also added charcoal instead of the old black in the logo because we felt it was more of a warm attribute.” Contact: Taxi.ca, Yellowpages.ca



— Val Maloney
1. Anonymous
22 April 2010 at 12:10 AM
redesigns? or puts the same logo in a bubble?
2. Anonymous
22 April 2010 at 12:14 AM
how does this NEW logo work in one colour? -- it doesn't. taxi should stick to advertising -- although I am not so sure they do that well either
3. Anonymous
22 April 2010 at 11:05 AM
I don't mind the new logo but then again I didn't think the old one was that bad either. Not sure about the whole pebble idea it seems to *skip* past me without even really understanding it. I suppose the brand is already well enough established that anyone who sees the fingers will know what it is.
4. Anonymous
22 April 2010 at 11:06 AM
Lot's of money for a simple re-design!
I could do that in 45 minutes and then go for lunch.
5. ted
23 April 2010 at 11:40 AM
i agree, this is an expensive stylistic makeover ... it does nothing to build on or improve the brand identity of the yellow pages... which we all recognized anyway... kind of like putting the nike swoosh in a bubble... would it be better?
6. Anonymous
23 April 2010 at 11:42 AM
the real issue is that nobody needs the yellow pages anymore (thanks to google) ... so getting a trend-hype agency like taxi doesn't rescue a dying business model

this reminds me of when quark thought that coming up with a new bubble logo would help save them ... we still moved to indesign

taxi should know better than to think this will save the yellow pages, but then taxi is just after the money (and awards)
7. Stefan
23 April 2010 at 11:56 AM
Personally I think it is great. Obviously a huge challenge. The icon on my iPhone looks great and stands out.
8. Howard Roark
23 April 2010 at 12:05 PM
There's a post about this on the Brand New blog.
http://www.underconsideration.com/brandnew/archives/pebble_as_metaphor_for_directory.php

It also provides a link that shows the work David Airey did before TAXI got involved.
http://www.davidairey.com/yellow-pages-logo-refinement/
9. get with the times
23 April 2010 at 5:11 PM
hey Stefan, you're using yellow pages on your iphone!!!!??? ummm, you may want to try google

- unless you work for Yellowpages or Taxi...probably the only people still letting their fingers do the walking ... the rest of us have walked away from yellowpages - so who cares if they have a new bubble logo
10. Ken Fernandes
23 April 2010 at 5:26 PM
thanks for the link, Howard ... I am surprised that they didn't go with one of David's solutions... he seemed to have put a lot more thought into re-crafting the logo.

It probably came down to respect ... Taxi's dog and pony team vs. a talented designer

since they are losing the old media buying revenues, they will go after any piece of design work they can get...even if it is not their thing... taxi does some good campaigns, but I have never seen a good logo come out of that place (fyi, they usually farm out identity work anyway... so who knows if they really even executed this)
11. Anonymous
23 April 2010 at 9:46 PM
It is not a very "timeless" redesign. The inset emboss effect will be dated very soon (if not already). I'm surprised they also didn't throw in a 2.0 floor-reflection. GAG. ;)

No matter.. YP probably won't be around in 5-10 years anyway to warrant another redesign when THIS one will look tired and outdated.

I'm sure TAXI are just smiling and counting their money ;)
12. Ted
24 April 2010 at 6:25 PM
Let's analyze this brand (since neither David or Taxi did)

- the logo was developed based on the tagline "let your fingers do the walking" (through the yellow pages book)

- they took the book away (non of us flip the yellow pages anymore)

- now we are to go to the yellowpages.ca (which is really just a search engine that cannot come near google)

- BUT there is still a graphic of fingers walking ... which makes no sense anymore

- yes, my parents might still make the recall, but the next generation has no idea why these fingers are walking (in a bubble)

Conclusion: it would have been better to keep the pages (and make them look like yellow web pages), as that is the brand name - lose the fingers as they are only relevant to the old tagline for the old medium

(Taxi: you are a big "award-winner", but you know nothing about brand logic - yet you probably walked way with a ton of this client's money - they should get a refund as your stylistic solution makes no sense)
13. markus
26 April 2010 at 5:43 PM
Umm...a pebble...yeaaaah, right. I'll have what you're smoking.
Sounds like the blind leading the blind.
14. Ben Sanders
26 April 2010 at 11:49 PM
“A Pebble for your Pocket,” - oh, the irony ...
taxi gave the client a crappy pebble logo and took all the money from their pocket!
15. ted
26 April 2010 at 11:51 PM
taxi is really losing it
16. Linsay R.
27 April 2010 at 12:19 PM
every dog (or trendy ad agency) has its day... and this poor piece of work signals that taxi will now just do whatever they can to maintain the empire... which like the YP sooner or later will fall

have a look as some of the comments on the taxi pebble disaster here: http://www.underconsideration.com/brandnew/archives/pebble_as_metaphor_for_directory.php

there are some very good points on why this client should get their fees back from taxi
17. Todd
27 April 2010 at 3:11 PM
@Ken Fernandes

You should probably do your research. Taxi is not involved in media buying, never has been. I should know as we buy media for them. And I know for a fact that they have an internal design team, they don't farm anything out.
18. Anonymous
28 April 2010 at 3:23 PM
todd, you should do some research ... I've worked for taxi and they do farm out work ... brand guidelines etc etc.

most agencies do
19. Anonymous
30 April 2010 at 9:01 PM
i think this pebble controversy will hurt taxi's image
20. Anonymous
5 May 2010 at 3:13 PM
If you looked at this logo without ever seeing the original, you wouldn't know that it is supposed to be walking fingers. It's stylized, plastic and boring. Who's going to know about the "let your fingers do the walking" theme now that standard TV advertising is close to dead? Product placement? Yellow Pages are a waste of paper and this logo redesign was a waste of money.
21. Ben
5 May 2010 at 5:08 PM
"Yellow Pages are a waste of paper and this logo redesign was a waste of money." - well said
22. Anonymous
12 May 2010 at 12:33 PM
I can't believe how negative, instead of constructive, all of your criticisms are. If so many of you would like to whine about how much better you could do than Taxi, then why didn't you get the job? Get over yourselves.
23. Anonymous
12 May 2010 at 1:15 PM
Yeah it looks like the simple Apple icon or any other shiny icon. NOT timeless.
24. Ben
12 May 2010 at 2:29 PM
i guess you work for taxi -- the comments at many design blogs about this have been negative -- probably because the pebble idea/rationale begged for a critical response. who can resist -- when taxi thought they could take well know icon/slogan (let your fingers do the walking) and put it in a bubble and feed everyone some b.s. about a pebble. they deserve it.

fyi, a better designer did get the job (see links above) and then it went to taxi. large agencies win only because they are large but clearly don't always come up with good solutions
25. Anonymous
25 May 2010 at 5:02 PM
While I agree the logo isn't exactly earth-shattering design, I think you're all forgetting one thing... it's not always the best design that gets chosen. How many times as a designer have you thrown in a crappy design next to what you think is your brilliant design to show you did do other samples, only to have your client pick the crappy one. Yes David Airey was the better designer, but at the end of the day if what he was designing isn't what the client wanted it didn't matter. It's frustrating for sure. It's happened to every designer at some point but that's the way it goes. Sometimes the people cutting the cheques don't know what's best for them, and won't listen to the advice of the pro's.

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