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27 January 2012
Vancouver brand strategist connects designers with business startups
VANCOUVER—Andrea Shillington is putting the power of branding within the reach of startup businesses who don't have a big budget.

Shillington, with more than eight years' experience working at branding agencies in the Middle East, Europe and North America, is putting that knowledge to use with her own startup, Brands for the people.

Brands for the people business cards
Brands for the people business cards

The online business matches freelance designers with startup companies. Clients can choose to work with junior, intermediate or senior designers; they submit a brief and the system will suggest several good matches based on their entry criteria. The client can then select up to five designers to work with and the designers have the option to pursue or opt out. The client picks their match through the designers' pitches and the branding work begins. No sign-up fees are charged for either designers or the startup companies, but designers must apply and submit a portfolio to be accepted on Shillington's roster.

Client submits a brief (click to enlarge)
Client submits a brief (click to enlarge)

"Rather than a bidding process typical to crowdsourcing, we actually have flat rates," said Shillington. Junior designers are rated at $780; intermediates at $2,000, and seniors at $3,000. Brands for the people takes 20% of that fee. "Designers also told us that they have a difficult time getting clear briefs from clients," she added, noting that Brands for the People offers a $170 brand strategist consultation to clients in order to hone their design brief and help the design process run more smoothly.

Also, free branding tools are available from the site to "help guide [company] leaders through creative exercises so they can develop their own brand briefs."

Clients browses suggested designers (click to enlarge)
Clients browses suggested designers (click to enlarge)

She added, "This business model is not highly profitable, because I'm really trying to make it affordable for startup businesses ... The bigger we get, the better our services will be for both our clients and our designers."

The site soft-launched in November [with an official launch on Jan. 24] to get a network of designers in place; she secured 26 designers from Canada, U.S., U.K. and Middle East so far. "We're being picky about who is accepted into the system, because what we're offering is really specific, we want brand identity designers and not those that focus on other things," she said, noting she's also reaching out to clients. "We do have our first customer in the system, which is exciting."

She also noted she is looking for clients that want to make a positive difference in the world. "Changing the world is an enormous task, one that demands personal commitment and vision," she noted.

For now she is running the matching agency by herself, but has assistance from a developer based in Australia and a handful of others. "The only full-time employee is me," she said.
— Jeff Hayward
17. Andrea Shillington, Founder & Owner of Brands for the people
11 February 2012 at 8:31 PM
Hi Anonymous,

I just realized what a heated discussion was going on without my knowledge. Sorry for the late response here. I appreciate everyone's perspective and I'm interested in engaging in a dialogue with those who are solution oriented.

My intension behind this business is to develop a win win situation for creatives and businesses, which is why I engage with designers in the ongoing creation of this business model.

We have 30 designers from all over the world (UK, Australia, Italy, Spain, US and Canada) and we even have a few X creative directors from Landor & Fitch.

The writing is on the wall. Traditional graphic design services are in decline by 0.4% and the greatest areas for growth are online.

The question is will we listen to our customers? Will we find a new way?

I'm interested in focusing my energy towards helping our customers and empowering designers to have wildly successful freelance careers doing the work they love.

Happy designing!
16. Anonymous
2 February 2012 at 2:55 PM
"The only full-time employee is me" I wonder why? I agree. Bad business model. bad for the industry. Please hire some designers, pay them more than $780 for a brand and start a sensible, fair business. Learn from the .com hype/disaster.
15. Anonymous
2 February 2012 at 2:40 PM
#13 -an RFP for $780? really? that would only cover the time invested in a brand proposal -forget about the design work!
14. Anonymous
2 February 2012 at 1:25 PM
brands for the sheeple.
13. Anonymous
2 February 2012 at 9:59 AM
Does the pitch include design work? If not then it's like any RFP. You get shortlisted, you send a document essentially selling your design skills, then you get the project or not. At least you don't have to compete on price.

If concepts are expected at the pitch stage, then I agree this is not good for designers.

@ 3
Unfortunately, a lot of designers are not good on the business side and can't connect as easily with new clients.
12. Anonymous
2 February 2012 at 9:48 AM
Yes, let's sit back and see *our* design ideas be auctioned off by a "brand strategist."

Let's sit back and see the prices for a logo design drop to $5 or a coffee for the "winning" bid.

If a designer can't offer strategic advice to their clients, they should find another profession.

I would like to see what kind of brand strategy she is offering for $170. Everyone has a right to do their thing, but we have already seen the impact of spec work and crowd-sourcing on the design profession.

I agree that if 4/5 designers get paid, no thanks.
11. Anonymous
1 February 2012 at 8:00 PM
Let's be honest, many freelance designers are
- having trouble with clients communications
- can't offer strategic advice to their clients
- want more work
- have problems finding the right projects.

Yes, I of course agree that it would be better if every designer would get paid - but this model is still better than 99designs where you pitch against hundreds of others. Here, at least you know the client likes your work because he has personally invited you to pitch and there's a very limited number of competitors. Yes, pitching is annoying and whoever is fulltime busy really shouldn't bother participating. But if you have spare time on your hands and the project is interesting why not? Don't forget, agencies pitch too.

I'd say, let's sit back and see how this business model works out for both clients and designers before making any premature judgements.
10. Anonymous
1 February 2012 at 4:25 PM
This is a logo crowd-sourcing website disguised as a brand outfit. So what kind of brand strategy and identity design does a client get for $780 from a junior? A logo and a tagline? That's not a brand!

Choose a junior, intermediate or senior? Branding isn't hairstyling! You are cheapening the practice.

Like logoworks, 99designs etc. this kind of brokering is lowering rates (and standards) for all designers.

Still, many of them are successful because naive start-ups don't know the difference between a brand and a logo design. Apparently, neither does "Brands for the People"
9. Kyle
1 February 2012 at 3:16 PM
So 4/5 designers go unpaid. Right. No thanks.
8. Anonymous
1 February 2012 at 10:27 AM
Is this business model already working? Are "new businesses" spending $3000 on design? If I started a new business, and didn't know anything about design (or had an opinion on design), why on earth would I choose to spend $3000 when I could spend $780??? I get the feeling that a lot of junior designers will get work from this business models - senior designer beware!!!!
7. Anonymous
1 February 2012 at 9:59 AM
@ 6

I don't think the designers show concepts. My understanding is that they submit a document like you would send a potential client showing your work and experience...etc.

Is $3000 (senior designer) the going rate for an identity?
6. Anonymous
31 January 2012 at 8:39 PM
Hmmm...so the business gets to choose up to five designers to submit brand concepts for them, but ultimately will only select one designer to work with. Do all of the designers get paid? Seems unlikely. I guess this is "brands for the people" as long as you're not a graphic designer looking to actually earn the money you deserve for the work you do.
5. Anonymous
31 January 2012 at 4:03 PM
Dave, what comes of it is you will be underpaid and undermining the design industry by participating in a business model such as this one. UNLESS...the price point to hire a designer is industry standard (as the RGD states in their most recent salary survey). Let us know how it goes Dave.
4. Dave
31 January 2012 at 2:08 PM
This seems interesting. I've had plenty of 'terrible clients' - I could see this working well as a dating service for designers/clients. Just because you're a versatile designer doesn't mean every project is a perfect fit. I'll probably sign up and see what comes of it.
3. Anonymous
29 January 2012 at 8:31 PM
Designers: Connect with business startups yourself! This is an old "rep" model that was used to take advantage of illustrators/photographers with "mailers" before the internet came along and allowed us to do-it-ourselves.

I am tired of people with no talent/ideas (calling themselves strategists) making money off of creatives.

Rep yourself. Learn from the music biz! We don't need "managers" to take 20% when it is so easy to connect directly.
2. Christina
27 January 2012 at 11:30 PM
I can't wait to see this taking off! It's really time to give startups with a limited budget and freelance designers looking for projects an alternative to 99designs & co. Love the fact that they also offer strategy!
1. Anonymous
27 January 2012 at 5:12 PM
Yes, since graphic design can be bought so cheaply online, why not brand consulting too? How about "buy one brand, get one free" ??? The branding dollar store for the people!

I love how all these once famous "big brand" consultants are giving up their big corporate clients to help the small guy. To do "good" for the people, you will just cut your fees in half?

Or are the big corporations really giving up on them, forcing them to start these quick and dirty "online" consultancies?

In the real brand consulting arena, if you compete on price, your brand is already dead. We aren't selling widgets at the lowest price, we are branding them. Bad business model (in my opinion)

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